At Prophecat, safeguarding your privacy is our utmost priority. We diligently collect and store specific information to ensure the seamless operation, security, and enhancement of our Services. The details we gather include:

User Account Information

When you engage with our Services, we directly collect information provided by you. This encompasses crucial details such as your contact information, username, login credentials, date and time of birth, and any voluntary information you provide for personalized readings. Additionally, we may secure payment information through our trusted payment processing vendors. Your user-generated content, including chat communications, posted images, and shared characters, contributes to creating a personalized and secure environment for your interactions with AI agents.

Services Data

In the course of utilizing our services, we actively process and store various files, including but not limited to photos, videos, and audio recordings. If you grant us access to your contacts list, we retain relevant information on our servers to facilitate your use of these details.

Usage and Analytics

To enhance the user experience, we collect information from the devices you use to access our Services. This includes phone numbers, user content, purchase history, product interactions, crash data, performance data and other diagnostic data.

Sources of Personal Information

We derive the categories of personal information mentioned above from diverse sources to ensure comprehensive data collection:

• Directly from You: Information provided by you through forms, preferences, or activities conducted on our Service.
• Indirectly from You: Insights we gather by observing your activity patterns on our platform.
• Automatically from You: Data collected via cookies placed by us or our Service Providers on your device.
• From Service Providers: Information obtained from third-party vendors who play a vital role in monitoring, analyzing the usage of our Service, delivering advertisements, and supporting the foundational infrastructure of our Service.

While the provision of such information is voluntary, certain features of our Services may be limited or inaccessible without it.

General Data Usage

In general, the personal data you submit to us serves either to respond to your specific requests or to enhance our ability to serve you better.

Storage and Security Measures

We prioritize the security of your data by utilizing the secure cloud services and firebases for storage. Ongoing efforts are dedicated to developing additional secure storage functions.

Preservation of Information

We retain the information you provide to our Services for as long as necessary to ensure the continued functionality of our services. In the event of account deletion, your information is promptly removed. However, it's important to note that the removal process may be subject to delays, and certain information may be retained if required for legal compliance, dispute resolution, or fulfilling our agreement conditions.

Global Information Storage

To guarantee the optimal performance of our Services and provide you with an efficient user experience, we store, process, and transmit information at global points, including locations outside your country. Additionally, the information may reside on the devices you utilize to access our Services.

Utilization of Personal Data

We may employ your Personal Data for a variety of purposes, including:

1. Service Maintenance: To ensure the provision and ongoing maintenance of our Service, including monitoring its usage patterns.
2. Account Management: Managing your user account registration and granting access to various features and functionalities within the Service.
3. Contract Performance: Carrying out and adhering to the terms of purchase contracts and any other agreements facilitated through the Service.
4. Contacting You: Communicating with you via email, phone calls, SMS messages, or other electronic methods for sending updates and informational messages related to the Service.
5. Providing Information: Supplying you with news, special offers, and general details about goods, services, and events that are similar to those you've already bought or shown interest in.
6. Managing Requests: Efficiently handling and responding to your inquiries and requests.
7. Business Transfers: Assessing or executing mergers, sales, corporate restructurings, or other transactions involving Our assets where Personal Data may be included among the transferred assets.
8. Other Purposes: Leveraging information for data analysis purposes, identifying usage trends, evaluating the effectiveness of promotional campaigns, and enhancing our Service, products, services, marketing strategies, and overall user experience.

Sharing of Personal Information

We may share your personal information in various situations:

1. With Service Providers: Sharing information with Service Providers to facilitate monitoring, analyzing usage patterns, optimizing advertisements, and to support and maintain the functionality of Our Service.
2. For Business Transfers: Sharing or transferring Personal Data during the course of mergers, sales, or acquisition proceedings.
3. With Affiliates: Sharing information with affiliated entities under mutual control, in compliance with this Privacy Policy.
4. With Business Partners: Partnering with business associates to present specific products, services, or promotional offers.
5. With Other Users: When you engage in interactions or share personal information in public spaces, such data may be openly viewed and distributed. Interacting with other users or signing up through a Third-Party Social Media Service might reveal certain details to other users.
6. With Your Consent: Revealing personal information for additional purposes, only with your express consent.

We don't sell your personal information.

Right to be Forgotten

You retain the right to request the deletion of your personal data. Upholding principles of integrity and confidentiality, you can initiate data deletion by contacting us via email at hi@prophecat.com. Note that personal data provided based on consent will be expeditiously deleted.

Updates to this Policy

In our commitment to transparency and compliance, we may update this privacy policy periodically. Such updates will apply to the ongoing use of your Personal Data, with notifications sent through email or other means indicating the implementation of a Privacy Policy update.

Use at Your Own Risk

While our mission is to provide accessible and useful information in the realms of esoterics, mental well-being, and health, it is essential to acknowledge that the App cannot guarantee health-related improvements or outcomes. Your use of the App and any information, predictions, or suggestions provided therein is solely at your own risk. We make no representation or warranty regarding the accuracy of the data, information, estimates, and predictions offered through the App. Users understand that the App is not a substitute for medical or scientific devices or healthcare providers.

Contact Information

For any inquiries or concerns regarding our Services and privacy practices, please reach out to us at hi@prophecat.com. We value your trust and are committed to addressing your questions promptly and professionally.